In healthcare systems, it is expected that these systems will not work slowly, incoherently or will interrupt the progress of a patient. From hospitals to outpatient clinics, every process relies on timely data, availability and reliable infrastructure.
At Blue Swan Technologies INC we develop, implement and support healthcare industries by managing their solutions like Electronic health records (EHR), practice management, lab systems, and billing workflows.
Instead of creating the additional complexity that only adds complications, our plan is to ensure everything that is already there is integrated more effectively, more efficiently, and is more reliable.
EHR systems sit at the core of most clinical processes. They capture clinical data and facilitate information sharing across disciplines, departments, locations and medical groups so that data are available when and where needed.
Healthcare IT is too broad, it‘s not just about systems, it‘s also about the daily work practices of teams using those systems.
The general stages that patients go through are admission, diagnosis, treatment, discharge. The systems should support these transitions easily understandable.
Based upon a healthcare organization‘s records and services, billing and coding, systems support and sustain the daily functioning of the organization.
Across the continuum of care, patient data should be protected. The health care system itself is highly regulated by HIPAA and other standards designed to protect the health and Protected Health Information (PHI) of every citizen.
Healthcare systems need to be able to bounce back very quickly when a problem occurs. There is no room for delay in a clinical environment.
Healthcare is often delivered across a number of departments and sites. Information has to flow between them reliably, securely and consistently.
Health Information Systems (HIS) are set up to deal with information relating to clinical, administrative, and operational activities of health care services so all providers are able to access “the right information at the right time..”.
Security in health care is not something that can be set up once and left alone. It must be a continued task; systems do need to be secure, but yet it must be accessible to clinicians.
Top leaders in the healthcare industry need clear answers when it comes to making investments in technology. And therefore, decisions taken must balance patient care needs, compliance requirements, and operational budgets.
Blue Swan Technologies INC brings together care providers representing the broad continuum of care – from acute care hospitals, ambulatory and outpatient venues, physician groups, specialty clinics, health networks, and more. Each project is designed specifically to fit within existing clinical workflows, models of care, staffing configurations, and patient populations.
The first step is to listen by analyzing your existing health IT infrastructure, including your current EHR/EMR, all your interoperable tools (HL7/FHIR, etc), integrations, and business flows. We then explore your specific operational, clinician, and data flow bottlenecks and develop a reasonable three- to five-year phased implementation plan.
Most of the time no. Healthcare organizations have spent significant funds on core systems e.g. electronic health records, practice management etc. Our effort is towards making that work better integrating better, functioning better and usability simpler not making it all redundant.
It‘s a constant balancing act. We at Blue Swan Technologies INC architect security architectures that enable regulatory compliance for the care setting, but don‘t hamper the clinician‘s workflow. So we build role-based access controls, single sign-on, audit tracking, and friction-free authentication so that security is enabling, not impeding.
Interoperability is core to everything we do. We help our customers connect systems using standards like HL7, FHIR, and APIs for the exchange of clinicians, administrative and financial data so that it all flows smoothly. It is ultimately an interconnected environment in which providers have the information they need at every stage of a patient‘s care.
The teams generally begin to see improvement after the workflows are optimized. For systems to run more smoothly and feel more responsive, this could be fewer clicks in the EHR, smoother logistics or quicker back and forth to the data. The common denominator is reducing the administrative overload so clinicians can stay focused on patient care.
Blue Swan Technologies INC remains involved post-go-live through managed services, performance monitoring and ongoing optimization. Managing issues proactively, fine-tuning systems, and modifying workflows as clinical or regulatory practice change, is part of our ongoing involvement.
Yes, we certainly do. We enable organizations to take disparate information and make it insightful, accessible, and user-friendly via dashboards, clinical analytics, and operational reports. We focus on how to make data easy and not require additional manual effort.
Healthcare organizations need uptime. That‘s why we do phased rollouts, parallel testing, and change management strategies to maintain healthcare service delivery. We embed training and strategic buy-in to ensure stakeholders are engaged, rather than not overwhelmed.
