{"id":3,"date":"2026-01-20T12:21:24","date_gmt":"2026-01-20T12:21:24","guid":{"rendered":"http:\/\/localhost\/aitechfydev\/?page_id=3"},"modified":"2026-02-23T08:09:59","modified_gmt":"2026-02-23T08:09:59","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/demo1.varundigitalmedia.com\/aitechfydev\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t
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\n Digital Employees Privacy Notices <\/div>

These privacy notices explain how Digital Employees \u2013 Product of Software Programming Group America (the \u201cCompany,\u201d \u201cwe,\u201d \u201cus,\u201d or \u201cour\u201d) collects, uses, processes, protects, and discloses information when you use our websites (the \u201cWebsites\u201d) and our platform and services (the \u201cPlatform\u201d), including any AI avatar and digital employee features.
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  1. Privacy Notice for the Digital Employees Websites<\/li>\n\n
  2. Privacy Notice for the Digital Employees Platform<\/li>\n\n
  3. Privacy Notice for AI Avatars and Digital Employees (if applicable)
    These notices include information about your privacy rights, how to exercise them, and how to contact us.
    We may update these Privacy Notices from time to time. Changes apply from the date we publish them on this page.
    Last reviewed: 14th February, 2026
    Contact<\/strong>
    For privacy inquiries or requests, contact our data protection contact:
    Email:<\/strong> enquiry@digitalemployees.us<\/a>
    Address:<\/strong> 15 Corporate Pl S #421,
    Piscataway, NJ 08854, United States
    Attention: Privacy Team
    Privacy Notice for the Digital Employees Websites
    This notice explains how we handle Personal Information when you visit or interact with our Websites.<\/strong><\/li>\n\n
  4. What this Privacy Notice covers
    This notice describes how we collect, receive, use, store, and disclose Personal Information through the Websites, including communications between you and us (such as email, forms, chat, and other electronic communications).
    If you are looking for how data is handled when you use the Platform (for example, through a customer account), see \u201cPrivacy Notice for the Digital Employees Platform.\u201d
    In this notice:
    \u201cYou\u201d means any person who visits the Websites or communicates with us through them.
    \u201cWebsites\u201d means websites and apps we operate under our brand.
    \u201cMarketing Partners\u201d means trusted third parties that help us with marketing services, analytics, lead enrichment, or joint marketing.
    \u201cPersonal Information\u201d means information that identifies you, relates to you, or can reasonably be linked to you (for example name, email, phone number, online identifiers, or location). Legal definitions can vary by jurisdiction, and the applicable law governs where it differs.
    \u2022 When we collect Personal Information
    We may collect Personal Information when you:
    \u2022 Visit our Websites
    \u2022 Fill out forms, request a demo, or contact us
    \u2022 Use website chat or similar interactive features
    \u2022 Register for webinars, events, or promotions we host (alone or with partners)
    \u2022 Subscribe to newsletters, updates, or marketing communications
    \u2022 Respond to surveys
    \u2022 Post in community areas, comments, or forums (if any)
    \u2022 Apply for a job and submit your resume or related details
    Providing information is voluntary, but some information may be required to respond to your request or provide access to certain Website features.<\/li>\n\n
  5. Categories of Personal Information we collect
    A. Information you provide directly
    We may collect:
    Name
    Business email address
    Phone number
    Company name, role\/title, and industry
    Country, city, or region
    Interests and preferences (including marketing preferences)
    Messages and content you submit through forms or chat
    B. Information collected automatically
    When you visit the Websites, we may automatically collect:
    Device and browser information
    IP address and approximate location derived from IP
    Pages viewed, actions taken, referral URLs, and interactions
    Identifiers such as cookie IDs or device IDs
    Log data, diagnostics, and security related data
    We collect this data using cookies and similar technologies (see Section 6).
    C. Information from third parties
    We may obtain business contact information and professional details from:
    Marketing partners and lead providers
    Event organizers (where lawful and where you have permitted sharing)
    Public sources (such as company websites or professional profiles)
    We may combine information from different sources to update or improve our records, subject to applicable law.<\/li>\n\n
  6. How we use your Personal Information
    We use Personal Information for legitimate business purposes, including:
    Responding to inquiries and providing requested information
    Scheduling demos or communicating about our services
    Operating, maintaining, and improving the Websites
    Personalizing content and remembering your preferences
    Understanding usage and measuring campaign performance
    Securing the Websites, preventing fraud, and troubleshooting issues
    Sending marketing communications where permitted, and managing opt-outs
    Where required by law, we rely on consent. Where permitted, we may also rely on legitimate interests, performance of a contract, or legal obligations.<\/li>\n\n
  7. Children
    Our Websites are not intended for children. We do not knowingly collect Personal Information from children in a way that requires parental consent without obtaining it. If we learn we have collected such information unlawfully, we will take steps to delete it.<\/li>\n\n
  8. Cookies and similar technologies
    We use cookies and similar technologies (such as pixels, tags, and web beacons) to operate the Websites and understand how visitors interact with them.
    A. Functional and analytics cookies
    These cookies help the Websites work properly and help us understand usage patterns, improve performance, and remember your settings (such as language or region). You can manage these cookies through your browser settings. Disabling certain cookies may affect the Websites\u2019 functionality.
    B. Advertising and marketing cookies
    We and our marketing partners may use cookies to measure marketing effectiveness and, where permitted, show you relevant ads on other sites or platforms. You can manage these settings through your browser controls and, where available, opt-out tools provided by industry programs.
    C. Social media features
    If our Websites include social sharing buttons or embedded social content, the relevant social platforms may collect information about your interaction, subject to their own privacy policies.
    Do Not Track
    Some browsers offer a \u201cDo Not Track\u201d signal. Our Websites may not respond to these signals, depending on technical capabilities and legal requirements.<\/li>\n\n
  9. Managing your information, preferences, and marketing choices
    You can request to access, correct, or delete certain Personal Information by contacting us at     enquiry@digitalemployees.us<\/a><\/strong>
    Marketing opt-out:
    Email marketing: use the unsubscribe link in our emails
    Other marketing preferences: contact us with the subject line \u201cOpt Out\u201d
    Even if you opt out of marketing, we may still send non-marketing communications that are necessary to provide services, respond to requests, or comply with legal obligations.<\/li>\n\n
  10. Disclosure of Personal Information to third parties
    We do not sell Personal Information. We may share Personal Information in these situations:
    Service providers and vendors who help us operate the Websites, analytics, communications, and customer relationship management, under contractual restrictions
    Business partners for joint webinars or events, where you register and the sharing is disclosed at registration
    Legal and compliance reasons, such as responding to lawful requests, enforcing agreements, protecting rights, preventing fraud, and ensuring safety
    Business transfers, such as a merger, acquisition, or sale of assets, where information may be transferred as part of that transaction<\/li>\n\n
  11. International transfers
    We may process and store Personal Information in countries other than where you live. Where required, we use appropriate safeguards for cross-border transfers, such as contractual protections and other recognized mechanisms.<\/li>\n\n
  12. Retention
    We retain Personal Information for as long as needed to fulfill the purposes described in this notice, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records. Retention periods vary depending on the type of information and purpose.<\/li>\n\n
  13. Community content and public areas
    If the Websites include forums, blogs, or public posting areas, content you submit may be visible to others. Please avoid posting sensitive information in public areas.<\/li>\n\n
  14. Security
    We use technical and organizational measures designed to protect Personal Information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.<\/li>\n\n
  15. Rights of California residents
    If you are a California resident, you may have rights to:
    Know what Personal Information we collect, use, and disclose
    Request access to your Personal Information
    Request deletion, subject to legal exceptions
    Request correction of inaccurate Personal Information
    Opt out of \u201csale\u201d or \u201csharing\u201d of Personal Information where applicable
    Not be discriminated against for exercising your rights
    To submit a request, contact     enquiry@digitalemployees.us<\/strong><\/a> We may verify your identity before completing a request.<\/li>\n\n
  16. Rights of EU, UK, and Switzerland data subjects
    If you are in the EU, EEA, UK, or Switzerland, you may have rights to:
    Access your Personal Information
    Correct inaccurate Personal Information
    Request deletion in certain circumstances
    Object to or restrict certain processing
    Request data portability
    Withdraw consent where processing is based on consent
    Lodge a complaint with your local supervisory authority
    To exercise rights, contact     enquiry@digitalemployees.us<\/a><\/strong>. We may need to verify your identity.<\/li>\n\n
  17. How to contact us
    Email:<\/strong>     enquiry@digitalemployees.us<\/a>
    Address:<\/strong> 15 Corporate Pl S #421,
    Piscataway, NJ 08854, United States<\/li>\n<\/ol>\n\n

    Privacy Notice for the Digital Employees Platform<\/strong>
    This notice explains how Personal Information is handled when you use our Platform through an organization\u2019s account.<\/p>\n\n

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    1. What this Privacy Notice covers
      This notice describes how Personal Information is processed on the Platform, including digital employee and AI avatar experiences delivered through customer accounts.<\/li>\n\n
    2. Controller and processor roles
      Depending on your relationship to the Platform:
      If you use the Platform through an organization (for example your employer, a business, a school, or a service provider), that organization is typically the controller (or business) of end-user Personal Information, and Digital Employees acts as a processor (or service provider) under the organization\u2019s instructions.
      If you are an account owner or administrative contact, we may act as a controller for your account contact and billing data.<\/li>\n\n
    3. What data may be processed on the Platform
      Depending on configuration, we may process:
      End-user inputs (text entered, files uploaded, or other content provided)
      Session metadata (time, device, approximate location from IP, diagnostics)
      Account configuration (avatar selection, language, workflow settings, knowledge base connections)
      Logs and audit records (if enabled)
      Authentication data (user IDs, tokens, and access permissions)
      Account owner contact and billing details<\/li>\n\n
    4. How we use Platform data
      We use Platform data to:
      Provide the service and execute requested actions
      Maintain security, prevent abuse, and troubleshoot issues
      Provide support, service notices, and account communications
      Generate analytics and usage reporting for account owners (often in aggregated form)
      Comply with legal obligations<\/li>\n\n
    5. Sharing and subprocessors
      We may use subprocessors (such as hosting providers, CDNs, and observability tools) to deliver the Platform. Subprocessors are contractually restricted to process data only to provide services to us.<\/li>\n\n
    6. Retention
      Retention is controlled by account configuration and contractual commitments, plus legal and security requirements.<\/li>\n\n
    7. Requests and rights
      If you are an end user interacting through an organization\u2019s account, direct requests to that organization first. We support organizations in responding consistent with applicable law and our contracts.
      Privacy Notice for AI Avatars and Digital Employees
      This section explains how our AI avatar and digital employee features may process information during interactions.<\/li>\n\n
    8. What an AI avatar or digital employee is
      A digital employee is an AI-powered assistant presented via text, voice, or a visual avatar that answers questions, guides users, or supports workflows. When you interact, the system processes your inputs and relevant configuration to generate responses.<\/li>\n\n
    9. Information processed during interactions
      Depending on features enabled by the account owner, we may process:
      Text prompts and messages
      Knowledge base context selected by the account owner
      Session metadata (time, device\/browser type, approximate location from IP)
      Operational telemetry (performance, security signals, anti-fraud)
      Voice input (audio) to transcribe speech, if voice is enabled
      Video or rendering data needed to display the avatar, if visual mode is enabled
      Unless recording or transcript logging is enabled, inputs used to render or deliver the interaction may be processed transiently.<\/li>\n\n
    10. Model training and use of interaction data
      Template option A (privacy-forward):
      We do not use personal information from avatar interactions to train or fine-tune general-purpose AI models. We do not allow prompts or outputs from customer sessions to be used to train external foundation models. We may use de-identified or aggregated telemetry to improve reliability and safety.
      Template option B (if you do train in any form, discuss with counsel):
      We may use de-identified, aggregated, or appropriately consented information to improve our services. We do not use sensitive personal information for training. Where required, we provide choices and obtain consent.<\/li>\n\n
    11. Advertising and profiling
      We do not sell personal information from avatar interactions. We do not use avatar interaction content for cross-context behavioral advertising. We do not use avatar outputs to make marketing decisions about an individual without appropriate permissions.<\/li>\n\n
    12. Likeness, voice, and biometric considerations
      Some deployments may involve a likeness or voice of a real person. If a customer creates or uploads a custom avatar based on an identifiable person, the customer is responsible for obtaining all required permissions and consents and providing any legally required notices. Where we process such materials on behalf of a customer, we do so under the customer\u2019s instructions and apply appropriate security and retention controls.<\/li>\n\n
    13. Transparency
      Where appropriate, we disclose that users are interacting with an AI system. Where required by law or customer settings, we may label AI-generated or AI-modified media.<\/li>\n\n
    14. Automated decision-making
      Our avatar features are designed to assist and present information. They are not intended to make decisions that produce legal or similarly significant effects about a person. If an organization configures such use cases, it is responsible for providing required notices and human review pathways.<\/li>\n\n
    15. International transfers, security, and retention
      We may process data internationally with appropriate safeguards. We apply technical and organizational measures to protect interaction data. Retention depends on customer configuration and our legal and security requirements.<\/li>\n\n
    16. How to exercise rights
      If you interacted with a digital employee through an organization\u2019s service, contact that organization. Otherwise, contact us at       enquiry@digitalemployees.us<\/a><\/strong><\/li>\n<\/ol>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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